Find the right starting point.
Start with the work, the people and the information. Test where AI can help and agree what a good result looks like.
A clear scope. Real examples. A decision to build.Applied AI. Delivered by Mercury Labs.
We design, build and run AI systems that help your people do their work. From the first useful idea to a service you can depend on.
Selected clients and collaborators


From national skills programmes to specialist research, we build around the decisions people need to make.
AI tools for standards development and quality assurance, designed around expert review in a national standards system.
Plan the work, select an appropriate method and explain the decision.
Explain how the chosen method meets the requirements of the task.
Strategy, design and engineering, with a senior team that stays close to the work.
Start with the work, the people and the information. Test where AI can help and agree what a good result looks like.
A clear scope. Real examples. A decision to build.Connect the right systems and build around the people using them. Check the results together as the product takes shape.
Useful interfaces. Connected data. Tested answers.Put the system into use with clear ownership and support. Monitor what happens and improve it as the work changes.
A live service. Ongoing support. Room to improve.Our product
Shared business understanding for your team and AI tools.
We help you connect the right systems, agree what the information means and put it to work.
Explore your TwinStart with completed work. Check the agreed billing terms. Link each item to the delivery and finance records.
A recurring report. A slow review. A promising prototype that needs to work in the real world.
Tell us what you have in mindShow us where the work gets stuck and who it affects.
We look at the information, constraints and what success would mean.
A clear scope, delivery approach and cost before the build begins.